MHC Ticket Exchange
Please find step-by-step instructions and FAQs regarding your ticket exchange below!
How to Exchange your Tickets
Ticket Exchange FAQ
Any fully paid tickets that are part of your MHC membership can be exchanged for any other 2025-26 Monsters home game based on seat availability. Any complimentary tickets you may have or tickets you purchase in addition to your MHC membership will not be available for exchange. Please note that there could be instances where exchanges become unavailable for a certain game and/or location based on availability. Additionally, if you still have monthly payments scheduled for your 2025-26 membership through December, some of your games later in the season may not yet be available for exchange.
You will have the option to pick your new seats from all our available inventory and select the exact seats you want for your new game in real time. You will see options to do an equal value ticket exchange in your section or a comparable section marked by a $0 and you will also see options to pay for an upgrade to a different section. Upgrading your tickets for one game will not affect any of the other tickets in your membership.
Yes, you will be able to move your tickets to a different location in the same game if that game still has available inventory to exchange into. This can be helpful if you’re trying to add tickets to a game you already have tickets for and the seats are not available next to those original tickets or if you want to pay to upgrade your seats for a single game.
No there is no set limit on the number of exchanges you can do in a season. If you want to move multiple game(s) tickets to the same game, you will have to do those as separate transactions as we cannot yet “bundle” multiple games’ tickets in the same transaction. If you move your tickets to a new game and later have to move them again to a different game, you will be able to do that.
You will be able to perform a ticket exchange up until roughly 2 hours before the game you are exchanging out of. As always in the past, the earlier you do a ticket exchange the better the options for your new seats. You will not be able to move your tickets once we hit the 2-hour window or after the game has passed.
As always if you have any questions or issues using the MHC Ticket Exchange, please reach out to your membership representative!